Terms and Conditions

GENERAL TERMS & CONDITIONS

Our Company: lensbuy.in is the brand name owned by MOONEYES, Pune

Official Website: https://lensbuy.in

Customer Care: We have a strong support network which can be reached easily through our customer care number +91 9529215913 and our support email id: info.lensbuy@gmail.com Customer can call us or get in touch with us for seeking necessary information / clarification before placing orders.

GENERAL TERMS AND CONDITIONS OF USE

Welcome to the official website for lensbuy.in. We bring you online retail and information for various contact lenses and eyeglasses and its related products. We also bring variety of designer and private label frames and sunglasses of reputed brands as well as local brands, related eye care products and contact lenses. We also provide information to help our clients to make effective and best purchasing decisions. It is our wish that the customers get all the desired information before placing order for products and get value for their money. Kindly check product full description on brand official website for more details, or call us or message us if required any help. 

You are agreeing our terms and conditions are clearly indicated to us by you when you click on our check box placed on the order page. If you do not agree to our terms and conditions, then you are not allowed to purchase any products from our site. There might be instances when we will change our site or terms and conditions or specific policies in that case it is your responsibility to go through our terms and condition each time you visit our site. There might be instances when we may require upgrading our software/website then the terms and conditions and/or specific policies might alter or change which will be updated by us each time that you logon to our website.

We hope you have a valid prescription from eye doctor, and you are aware for all product in our product portfolio.   

You incessantly use or visit our website will be perceived as you accept our change to terms and conditions.

CUSTOMER OBLIGATIONS AND CONDUCT

We assume that the personal information provided by you while filling our order form is accurate and complete. You must update your personal information to the company, If the personal information is inadequate, not complete or insufficient the company in such case will not be held liable/responsible for any damage and/or delays caused due to inadequate and insufficient information received from your end. Any information received by the company will be preserved with absolute secrecy and will not be disclosed or distributed to any other third party save and except when required by the law. The company reserves its rights to terminate the account if it is found dealing with fraudulent activities prompting the company to terminate and/or discontinue any usage of the company`s website by blocking its access.

The Company reserves the right to take legal action against such persons for fraudulent use of the Website and any other unlawful acts or omissions in breach of these terms and conditions.

The Following legal restrictions apply to our terms and conditions:

• To engage into activity that will lead to restrictions of another user from visiting our site.
• Posting on or transmitting through unlawful, obscure, abusive or objectionable material of any kind on this site is prohibited which would constitute an offence or otherwise which violates any applicable local, national or international law.
• Any unnecessary or unwanted intervention causing disturbance and hampering the privacy or business of the company is strictly prohibited without prior consent of the company`s website administrator.
• Any kind of copying and/or fixing and/or pasting and/or parsing any content from or within the website without obtaining any permission from the owner of the present website there by its usage, misuse, exploitations, selling is completely forbidden both in Indian and International legal systems and its copyright and trademark laws. If any such discrepancy is found the company reserves its rights to pursue its remedy by resorting to stringent measures both civil and criminal in nature in appropriate forum, such message of any content or images from the website without prior permission is strictly prohibited.

PRODUCT DESCRIPTION

lensbuy.in will explore and endeavor all products of different descriptions available in daily use of business as accurate as possible on its website. The images and description are mere representation of the actual product and is expected to vary from the actual product. The company does not give/render any guarantee that each and every itemized product which have been displayed through its website as error free. The company further reserves its right to display the goods and its color as accurate as possible. lensbuy.in further assures that the products displayed on the screen and its colors may not be 100% error free, slight modifications and/or variations may be possible while taking pictures/images of the said products and in such cases lensbuy.in assures each and every customer to provide all necessary backups in order to make the product genuine as far as possible. If the product offered from the website is not as described on the website, then immediately contact our customer care department or email us for further assistance at the earliest.

ORDER AND PURCHASE

• in accepts each & every order placed by its customers on our website. A customer can place its order by transmitting its prescription on our email id as well as on the website.
• The company thereafter make necessary arrangements to fulfil the requirement of the customer.
• The company will not take any responsibility if the customer fails to provide the details set forth in its prescription. Once the order is placed and product/products is ready for delivery.
• The company will not take any additional responsibility for the order placed by you in case of actual fittings on your face. The company reserves right to deliver the product as per the specifications placed on the website.
• The customer should essentially insist on proper and valid prescription duly prescribed by qualified eye care practitioner.
• The company will use its best effort to ensure that the order placed by the customer is successfully executed subject to the availability of the product. In case the product is not available in the market the company will make the Refund.